Mailbox CRM
All customer mail in one place, with a proposal to review for every question.
Mail
- Sander KlaverAnswered15 Oct, 15:10Product questionDifference between ribeye and entrecoteMe: Hello Sander, Ribeye and entrecote come from the same rib section. Ribeye is cut with the fat eye running through it, which keeps it juicy …Unread
- Miriam Doorn15 Oct, 09:00AllergensAllergens in the merguezGood afternoon, My daughter has a nut allergy. Do the merguez sausages I ordered last week contain nuts or traces of nuts? Kind regards, Mi…Unread
- Petra Nauta15 Oct, 09:00OrderWhere is order 10517?Good afternoon, I was supposed to receive order 10517 yesterday but nothing was delivered. Could you look into what went wrong? Kind regard…Unread
- Joost Verkerk14 Oct, 09:00PaymentCharged twiceHello, I see two debits of the same amount on my account for order 10442. Could you refund one of them? My IBAN is NL00 BANK 0000 0000 00. …Unread
- Wendy Sligte14 Oct, 09:00DeliveryDo you deliver on Saturdays?Hello, Do you deliver on Saturdays too? And until what time can I order for that? Kind regards, Wendy SligteUnread
- Anouk Feddema13 Oct, 09:00Personal dataRequest to delete my dataGood morning, I would like you to delete all of my data from your systems, in accordance with the GDPR. Kind regards, Anouk FeddemaUnread
- Hakim Ouali13 Oct, 09:00PaymentIs my invoice amount correct?Hello, The invoice for order 10488 shows a different amount than the confirmation email. Could you check that? Regards, HakimUnread
- Tim RozendaalAnswered12 Oct, 11:20Product questionHow much meat per person?Me: Hi Tim, As a rule of thumb we count on 250 grams per person for a regular dinner and 350 to 400 grams for a barbecue, where people usually …Unread
- Bart NijhofAnswered12 Oct, 09:00DamageBox was damagedMe: Hi Bart, The packs that are still sealed and cold are fine to use. The one that was open should not be used, and we have put a replacement …Unread
- Horeca Van DijkAnswered12 Oct, 09:00BusinessWeekly delivery for hospitalityMe: Good afternoon, For restaurants we set up a standing weekly delivery with a fixed day and a price list agreed for three months at a time. Q…Unread
- Sander Klaver09 Oct, 09:00No reply needed?Re: Difference between ribeye and entrecoteGreat, thank you! Very clear. SanderUnread
- Lotte VerhagenAnswered08 Oct, 14:00OrderCan I still change my order?Me: Good afternoon Lotte, Certainly, order 10501 has not been packed yet. I've added a pack of spare ribs; the difference is settled automatica…Unread
- Freek DoornAnswered06 Oct, 14:00No reply needed?ComplimentMe: Good afternoon Freek, Lovely to hear, thank you! I'll pass the compliment on to the butchery; that always makes their day. Kind regards,Unread
- Ingrid PalsmaAnswered05 Oct, 09:00DeliveryRescheduling the deliveryMe: Good morning Ingrid, That's arranged: the delivery is now set for Friday. You'll receive a message with the time slot on Thursday evening. …Unread