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All customer mail in one place, with a proposal to review for every question.

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Must go to a person: Allergens

Allergens are a health question. A written answer from an assistant is not good enough here, so this goes to a person who can check the recipe and the supplier declaration.

Open a case in the context panel and write the reply yourself. The assistant proposes nothing here.

Reply yourself

Allergens in the merguez

1 message in this conversation

  1. From: Miriam Doorn <m.doorn@example.com>To: info@example.com15 Oct 2026, 09:00Received

    Good afternoon, My daughter has a nut allergy. Do the merguez sausages I ordered last week contain nuts or traces of nuts? Kind regards, Miriam Doorn

Suggested reply

This subject always goes to a person. The assistant proposes nothing here.

Written by the demo assistant (not a real language model)

Read only. Nothing is sent; a person writes and sends the reply.